Frequently Asked Questions
Everything you need to know about our authentic spices and snacks.
How do you ensure the freshness of your spices?
We source our spices directly from sustainable farms and grind them in small batches to ensure you receive the most potent aroma and flavor possible.
Do you offer international shipping?
Currently, Masala Cafe ships across the continental United States and Canada. We are working on expanding our reach to more countries soon.
Are your products gluten-free and vegan?
The majority of our spice blends are naturally gluten-free and vegan. Please check the specific ingredient list on each product page for detailed allergen information.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
How should I store my Masala Cafe products?
To maintain maximum freshness, store your spices and snacks in a cool, dry place away from direct sunlight and moisture.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.